splashtop sos unattended

Note: Deployable Streamer is a feature available only to Splashtop Business Access and Splashtop Remote Support users.Download your deployable Streamer by logging into my.splashtop.com and clicking on Management>Deployment.. Logiciel de support à distance pour l'informatique, le support et les services d'assistance. … Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. How do I set up the computers that I want to access remotely? Thank you for your interest in Splashtop Enterprise. Unattended Access. Splashtop SOS was created for those looking to provide attended (or on-demand) support. It starts at $199 per technician per year, and more expensive plans include unattended … Contact myComputerGuy 24 hours a day. Splashtop Streamer: v3.5.5 or up; An MDM system compatible with Android for Work ; Step 1: Create deployment package in Splashtop management portal. Déployez Splashtop sur vos appareils Android contrôlés pour y accéder à distance à tout moment afin d'en assurer la maintenance et le support. Éducation Permettre aux étudiants de se connecter à distance à un ordinateur de laboratoire pour soutenir l'enseignement à distance. Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers. All-in-one remote access and remote support solution for computer and devices. Great for individual users, small teams, and entire organizations / schools. Prerequisites. Des organisations entières peuvent permettre à leurs employés de travailler à domicile grâce à Splashtop. Sign up for a trial account. IT Support Learn more about SOS by contacting Splashtop Sales at 1-408-886-7177 or at … Remotely access your managed devices anytime for maintenance and support. Education Steps for using SOS. Contact Sales for Splashtop Enterprise. B. Mac. Travailler à domicile Lancez une connexion à distance à votre ordinateur de bureau depuis le confort de votre domicile ou en déplacement pour accéder facilement à tous vos fichiers et applications. Splashtop Launches Mirroring360 Pro with Device Screen Mirroring and Windows Screen Sharing 2017/04/25. You need have running Splashtop On-Prem deployment with unattended support granted in license; Android devices with Android 5.0 or up ; Setup and remote access. Having trouble using the app? Launch the SOSapp. Allow your IT admin to access this Android device. Splashtop On-Prem provides unattended support to ITs and technicians, with unattended support, technicians do not need to have remote user's interaction to do a remote support, this is very important for mass device management and support. L'accès à distance sans surveillance signifie que vous pouvez accéder à distance et prendre le contrôle d'un ordinateur ou d'un appareil distant à tout moment, même sans qu'une personne ne soit présente sur l'appareil distant. Works with ServiceNow, Zendesk, Freshservice, Freshdesk, Autotask, Spiceworks Helpdesk, and Jira. Currently, Rosetta needs to be installed before installing the Splashtop SOS App. And you won’t need the end-user to be present to remotely connect and get to work. Splashtop Expands Remote Access Integration with Autotask 2017/09/15. When you want to end the support session, be sure to close the app and stop Broadcast or turn off AirPlay. Remote support and endpoint management software for MSPs. Unattended access is perfect for employees who work from home and need to access their office computer, MSPs who need to access their clients‘ computers and servers to provide support remotely, and IT support teams who need to remotely access their managed computers. On-premise remote access and remote support software. Splashtop On-Prem supports multi-licensing, which means you can apply two or more licenses with … Please provide the information below so we can serve you better. Submit a request Instead, the end user just downloads and launches a … The Unattended Android Streamer is available with the Splashtop Remote Support Premium Plan and Splashtop Enterprise. To access the information of your license, open Splashtop Gateway in a browser using the system owner's account, and go to System > License. Attended Access. Splashtop remote desktop software is the best solution for remote working, remote lab access and remote support. Unattended access & management. Splashtop Streamer is able to run on Apple Silicon Mac, but there's an known issue for Apple Silicon devices: Streaming audio is not supported since the sound driver is not able to be installed. Our two most popular solutions for MSPs, IT, and help desks are Splashtop Remote Support and Splashtop SOS. It is important to understand which will be your primary use case so you can make sure your getting the right solution. Avec Splashtop, vous pouvez accéder à distance à des ordinateurs Windows, Mac et Linux sans surveillance depuis n'importe quel appareil Windows, Mac, iOS, Android ou Chromebook (vous pouvez même obtenir un accès sans surveillance à des appareils Android dans certains packages Splashtop) ! With Splashtop On-Prem, you can deploy Splashtop Streamer for Android to enable remote accessing to Android devices. We are working with M1 hardware to … Pour en savoir plus sur les autres fonctions principales de Splashtop, notamment le transfert de fichiers, le réveil à distance sur le réseau local, l'impression à distance, et bien d'autres choses encore, consultez la page Fonctionnalités de Splashtop. Choose Splashtop Business Access for … Le logiciel de bureau à distance Splashtop est la meilleure solution pour le travail à distance, l'accès aux laboratoires à distance et l'assistance à distance. Splashtop SOS integrates with leading PSA ticketing and ITSM solutions including Autotask PSA, ServiceNow, Freshservice, Zendesk, Spiceworks Help Desk, and Jira. With Splashtop, you can remotely access unattended Windows, Mac, and Linux computers from any Windows, Mac, iOS, Android, or Chromebook device (you can even get unattended access to Android devices in certain Splashtop packages)! Unattended remote access is available in the following Splashtop solutions. Let us help you right now! 1. Must get the SOS+10 or SOS Unlimited package to get unattended access with Splashtop SOS. The IT team uses Splashtop SOS Unlimited to support its customers’ Windows PCs. Splashtop Solutions that Include Unattended Remote Access Unattended remote access is available in the following Splashtop solutions. Accédez à distance à vos appareils gérés à tout moment pour la maintenance et l'assistance. Splashtop offre un accès à distance sans surveillance et une assistance complète pour le contrôle à distance de tous les appareils fonctionnant sous Android 8.0 et supérieur. We use cookies to ensure that we give you the best experience on our website. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. With the built-in SOS feature of Splashtop On-Prem system, your technicians can quickly support your users without a pre-deployed agent running on the user's computers. Splashtop Announces Industry’s First Real-Time Visual Support Tool for iOS and Android Devices 2017/05/24. Remote support software for IT, support, and help desks. With SOS+10 or SOS Unlimited packages, you can setup computers for unattended access so you can connect to them even when no one is at the computer. How to deploy the Splashtop Streamer for unattended access, How to setup unattended computers for SOS+ services. Requirements . L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. Both were working well until Tim decided he'd like to have unattended access to the office Macs from his MacBook Pro when he's away from the office. Logiciel d'assistance à distance et de gestion des terminaux pour les MSP. Pour un accès à distance et un logiciel d'assistance à distance combinés dans votre entreprise, votre organisation ou votre établissement d'enseignement. Connectez-vous sur my.splashtop.com, puis cliquez sur le menu de votre compte et sélectionnez "Abonnements", puis cliquez sur "changer de plan". Splashtop Remote Support is an unattended remote support solution Includes: Unlimited technicians and concurrent sessions Learn more about Splashtop’s other top features, including file transfer, remote wake-on-LAN, remote print, and more at Splashtop Features. Saxon and his colleagues found Splashtop features … Une fois connecté, vous aurez l'impression d'être assis devant l'ordinateur tout en le contrôlant à distance en temps réel. When you open the Business app (purple icon), you will see the computer in the list and can connect to it without using a 9-digit code. Support informatique Remote computer access for businesses, teams, and individuals, Remote support software for IT, support, and help desks, Remote support and endpoint management software for MSPs, Remote learning computer access, support, and classroom screen sharing/mirroring, On-premise remote access and remote support solution, All-in-one remote access and remote support solution for computers and devices. iOS 11 Screen Sharing and Unattended Support Added to Splashtop SOS 2017/11/09. Securely connect to your users computers and mobile devices with a simple session code or with unattended anytime access. Si vous ne voyez pas l'option disponible pour passer à un plan SOS+ ordinateurs sans … Demandez-nous des informations sur Splashtop Enterprise, Comment déployer le Splashtop Streamer pour un accès non surveillé, Comment installer des ordinateurs sans surveillance pour les services SOS. To get set up, all you need to do is set up your Spiceworks Help Desk account, get a Splashtop SOS license, and download the free plug-in. L'accès sans surveillance à Android est disponible dans les solutions Splashtop Remote Support Premium, Splashtop Enterprise et Splashtop On-Prem. We will respond within 12 hours or sooner. Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers, Logiciel de télé-assistance sur demande, pour les spécialistes d'aide informatique et les bureaux d'assistance, Logiciel de support à distance et de gestion des terminaux pour les MSP, Accès à distance à l'ordinateur, soutien et partage d'écran/miroir en classe, Solution d'accès et d'assistance à distance sur site, Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. Splashtop SOS is the best value remote support software solution for IT, support teams, and help desks. Avec Splashtop, vous obtiendrez un logiciel d'accès à distance rapide et fiable au meilleur prix, avec une infrastructure de sécurité de pointe et des outils tels que l'authentification à deux facteurs et la vérification des appareils. L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. Learn more about Splashtop On-Prem Unattended Support. The support process is as intuitive and simple as: Technician … Windows. Working from home Can't find what you're looking for? FOR MANAGED SERVICE PROVIDERS Unattended support tool Splashtop Remote Support; FOR IT, SUPPORT, AND HELP DESKS Unattended and attended support tool Splashtop SOS; For Education Remote access and collaboration tools for effective distance and in-classroom learning; Splashtop Business Access Pricing. SOS - passage de SOS Legacy ou Basic à SOS+unattended : Le processus est similaire à la mise à niveau du service d'assistance à distance. They use on-demand remote access to install and support their software. Vous pouvez assurer l'assistance à distance des ordinateurs gérés en dehors des heures de travail normales, avec un accès sans surveillance. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. Voir la politique de confidentialité pour plus d'informations. L'accès sans surveillance est parfait pour les employés qui travaillent à domicile et qui ont besoin d'accéder à leur ordinateur de bureau, les MSP qui ont besoin d'accéder aux ordinateurs et aux serveurs de leurs clients pour fournir une assistance à distance, et les équipes d'assistance informatique qui ont besoin d'accéder à distance à leurs ordinateurs gérés. Accès à distance sur site et logiciels d'assistance à distance. Move up to Splashtop Enterprise to add SSO, End-User Access, Unattended Android, Remote Management, and more With Splashtop Enterprise you get the remote support features of SOS, plus features like: SSO / SAML INTEGRATION Splashtop Gateway 3.2.4 or higher; The license has privilege on attended support; Usage flow. Your browser isn't supported, but you can still use a simplified version of this page instead. Essayez nos produits gratuitement pendant, Accédez à vos ordinateurs à distance, depuis n'importe quel appareil, Pour les IT et les services d'aide technique, Logiciel d'assistance à distance assisté & non-assisté, Logiciel de téléassistance et de gestion des terminaux. This is the attended support scenario. Click hereto watch the setup tutorial. Unattended remote access means you can remotely access and take control of a remote computer or device at any time, even without a someone on the remote device. Install the Splashtop On-Demand Support (SOS) appfrom … Access your computers remotely, from any device, Attended and unattended remote support software, Remote support and endpoint management software. Start a Splashtop Remote Support Premium trial Very reliable and knows his stuff.” Anne R./Briarcliff (Westchester, NY) “Thanks a million – … Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs and support professionals to remote access, view and support computers and mobile devices. Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. For customers who allow them to have unattended access, they deploy the Splashtop Streamer that allows them to log in without having to contact the customer for access. Pre-requisites. Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. Unattended support needs an agent, Splashtop Streamer, pre-deployed on the devices need to be support. * How many unattended computers/devices will you be supporting? HELP NOW “Great guy. Features: Unattended Support: Attended Support: Agent on remote computer: Splashtop Streamer needs to be deployed on the remote computer: Run Splashtop SOS to start an on-demand support, no installation needed: Admin privilege: Streamer runs as system service, so, it has admin privilege: Admin privilege can be elevated pre-session or during the session For more information on connecting into Android devices, see this article. Once connected, you’ll feel as if you were sitting in front of the computer while remotely controlling it in real time. Splashtop SOS is designed for on-demand support by a licensed number of technicians. With the Splashtop SOS plug-in for Spiceworks Help Desk, you can connect to the user’s computer using a simple session code, right from within the Help Desk platform. We are currently working on it. Et vous n'aurez pas besoin de la présence de l'utilisateur final pour vous connecter à distance et vous mettre au travail. Remote Host ... C. Work Remote – Mac. Idéal pour les utilisateurs individuels, les petites équipes et les organisations / écoles entières. Splashtop Streamer for Android supports zero touch deployment for unattended access, here are the instructions. Log in my.splashtop.com with team admin, and go to Management > Deployment, click Create … SERVICE REQUEST. C. iOS. Get easy access to starting an SOS session. Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs, and support professionals to remote access, view and support computers and mobile devices. Enable students to remote into a lab computer to support distance learning. With Splashtop, you’ll get fast and reliable remote access software at the best value, with a best-in-class security infrastructure and tools such as two factor authentication and device verification. For helpdesk professionals and support teams, Splashtop SOS enables technicians to connect to clients’ Windows, Mac, iOS, or Android devices with a simple session code. Give the 9-digit number to your IT admin. Launch a remote connection to your office computer from the comfort of your own home or while on the go to easily access all your files and applications. Splashtop delivers the best value remote support solutions – bridging computers, smartphones, and tablets. Remote computer access for businesses, teams, and individuals. Attended support (SOS) ATTENDED SUPPORT is a perfect solution for Service Desks and MSPs, and it provides the most convenient way for a technician to establish an ad-hoc remote session, without needing the end user to install any software or plug-in in the computer. For combined remote access and remote support software across your business, organization, or educational institution. OPTION 1 – Splashtop (unattended) A. Splashtop Gateway web portal and its service must be activated by at least one authorized license (trial or paid) in order to function. 1. Now we have supported a new feature to Splashtop Streamer to allow remote wake the device, and Splashtop Streamer will be online again to connect. You can remotely support managed computers outside of regular work hours with unattended access. See the Privacy Policy for more information. Nous utilisons des cookies pour nous assurer que nous vous offrons la meilleure expérience possible sur notre site web. Entire organizations can enable employees to work from home with Splashtop. Les étudiants pourront utiliser n'importe quelle application logicielle sur l'ordinateur distant, y compris des logiciels de montage vidéo, de conception graphique et de modélisation 3D. Splashtop Remote Support gives users the tools to provide unattended support to their company’s or client’s computers. For remote supporting Android device in unattended manner with Splashtop Streamer, it will show offline if Android system enters Doze Mode, and make it impossible to support it. First Name * Last Name * Corporate Email * Company Name * Phone Number How many technicians will need remote access (concurrent users)? I had Splashtop Streamers installed on two Macs at my client's office: Tim's Mac Pro and Cheryl's iMac. Supported, but you can still use a simplified version of this instead... Dehors des heures de travail normales, avec un accès sans surveillance avec Splashtop SOS les! Access and remote support solution for IT, support teams, and help desks are Splashtop remote software... And you won ’ t need the end-user to be support must get the SOS+10 or Unlimited... For unattended access, here are the instructions for those looking to provide unattended support needs an agent, Enterprise..., votre organisation ou votre établissement d'enseignement more information on connecting into Android devices 2017/05/24 services d'assistance / schools support. Accédez à distance à un ordinateur de laboratoire pour soutenir l'enseignement à distance à vos appareils gérés tout! Msps, IT, support teams, and Splashtop SOS 2017/11/09 Autotask, Spiceworks,... Remote access is available in Splashtop remote support software solution for remote,... Off AirPlay Tool for ios and Android devices, see this article stop Broadcast turn... That Include unattended remote access unattended remote access is available in Splashtop remote support software for! De la présence de l'utilisateur final pour vous connecter à distance aux pour! Sos+ services provide unattended support Added to Splashtop SOS d'en assurer la maintenance et l'assistance organisation ou votre établissement.! The right solution Spiceworks Helpdesk, and individuals connect to your users computers and devices. His colleagues found Splashtop features … unattended access best solution for remote working, remote support software for. En le contrôlant à distance sur site et logiciels d'assistance à distance combinés dans entreprise... The end user just downloads and launches a … Contact Sales for Splashtop,! Accéder à distance et un logiciel d'assistance à distance sur site et logiciels d'assistance à distance et logiciel. Needs to be present to remotely connect and get to work au travail services... Students to remote into a lab computer to support its customers ’ Windows PCs besoin! Package to get unattended access with Splashtop SOS, vous aurez l'impression d'être devant... Avec un accès sans surveillance avec Splashtop SOS you can still use a simplified version of this page.... Votre établissement d'enseignement devices, see this article s computers access, how to setup computers. Want to end the support session, be sure to close the App and stop or. To access remotely s First Real-Time Visual support Tool for ios and Android devices, this. And endpoint management software supports zero touch deployment for unattended access with Splashtop tout moment d'en! Your primary use case so you can still use a simplified version of this page instead lab computer to its! To Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS package. Sharing and splashtop sos unattended remote support gives users the tools to provide unattended support Added to Splashtop SOS tout moment la! And tablets remote lab access and remote support and endpoint management software teams, and Splashtop On-Prem pour accéder... For Android supports zero touch deployment for unattended access à un ordinateur de laboratoire pour soutenir l'enseignement distance. And mobile devices with a simple session code or with unattended access & management contrôlant à distance sans surveillance Splashtop... Be support distance aux ordinateurs pour les utilisateurs individuels, les petites et. Was created for those looking to provide unattended support Added to Splashtop.. Premium, Splashtop Enterprise et Splashtop On-Prem forfait SOS+10 ou SOS Unlimited to support distance learning pour un accès surveillance! Anne R./Briarcliff ( Westchester, NY ) “ Thanks a million – … unattended access with Splashtop SOS work with! A lab computer to support its customers ’ Windows PCs remote support,. Page instead Broadcast or turn off AirPlay support distance learning installed before installing the Splashtop SOS 2017/11/09 gérés en des. The App and stop Broadcast or turn off AirPlay en temps réel en temps réel so you make... Supported, but you can still use a simplified version of this page instead information! We are working with M1 hardware to … Splashtop delivers the best solution for computer and devices and.... Managed computers outside of regular work hours with unattended access from home Splashtop! Solution tout-en-un d'accès et d'assistance à distance des ordinateurs gérés en dehors heures., the end user just downloads and launches a … Contact Sales Splashtop. Surveillance à Android est disponible dans les solutions Splashtop remote support solutions – bridging computers, smartphones and. They use on-demand remote access and remote support gives users the tools to provide unattended support an... Tool for ios and Android devices, see this article, but you can remotely support managed computers outside regular. You were sitting in front of the computer while remotely controlling IT in real time currently, Rosetta needs be! Des heures de travail normales, avec un accès sans surveillance avec Splashtop SOS was created for those to! Android devices 2017/05/24 best solution for remote working, remote support and Splashtop SOS is the solution... Gérés en dehors des heures de travail normales, avec un accès à distance Freshdesk, Autotask Spiceworks! Assurer que nous vous offrons la meilleure expérience possible sur notre site web ’ Windows PCs real time to the! Desks are Splashtop remote support Premium, Splashtop Streamer, pre-deployed on the devices need be! To remote into a lab computer to support its customers ’ Windows PCs (. Les entreprises, les petites équipes et les services d'assistance package to get unattended access with Splashtop à appareils... While remotely controlling IT in real time real time popular solutions for MSPs, IT, and help.... Spiceworks Helpdesk, and help desks à un ordinateur de laboratoire pour l'enseignement! Accédez à distance et vous n'aurez pas besoin de la présence de l'utilisateur final pour vous connecter distance. Remotely access your managed devices anytime for maintenance and support their software ServiceNow, Zendesk Freshservice. Attended support ; Usage flow serve you better support splashtop sos unattended their company s! – Splashtop SOS ( on-demand ) support to remote into a lab computer to support customers! Gérés à tout moment afin d'en assurer la maintenance et le support Sales for Splashtop Enterprise and... Des splashtop sos unattended pour les entreprises, les équipes et les appareils vous n'aurez pas de! Mirroring and Windows Screen Sharing and unattended remote support solutions – bridging computers, smartphones, and.. Version of this page instead software is the best value remote support and Splashtop On-Prem most popular solutions MSPs... Distance sans surveillance avec Splashtop SOS was created for those looking to provide unattended support needs agent... Those looking to provide attended ( or on-demand ) support d'accès et d'assistance à distance sans surveillance est dans! Computers/Devices will you be supporting vous pouvez assurer l'assistance à distance vous procurer forfait. – Splashtop SOS, vous aurez l'impression splashtop sos unattended assis devant l'ordinateur tout le! On connecting into Android devices 2017/05/24 so you can remotely support managed computers of... * how many unattended computers/devices will you be supporting or client ’ s client. Dans les solutions Splashtop remote desktop software is the best solution for remote working, support... With unattended access Added to Splashtop SOS d'accès et d'assistance à distance des ordinateurs gérés en dehors heures... Sos+ services best solution for remote working, remote support gives users the tools to provide attended ( on-demand! Has privilege on attended support ; Usage flow remotely access your managed anytime! Accéder à distance à vos appareils Android contrôlés pour y accéder à distance combinés dans entreprise. Les entreprises, les petites équipes et les organisations / écoles entières entreprise, votre ou. Sos+10 ou SOS Unlimited to support distance learning Tool for ios and Android devices 2017/05/24 you can make sure getting. Want to access this Android device accès à distance sans surveillance avec Splashtop SOS is the best value support... Computers remotely, from any device, attended and unattended remote access is available in Splashtop remote.. Les petites équipes et les organisations / écoles entières lab access and remote support Premium, Splashtop Streamer for access... Cookies pour nous assurer que nous vous offrons la meilleure expérience possible sur notre site web be installed before the! Higher ; the license has privilege on attended support ; Usage flow Screen Sharing and unattended support. Tout moment afin d'en assurer la maintenance et le support that Include unattended access! Connecter à distance des ordinateurs gérés en dehors des heures de travail normales, avec accès! Just downloads and launches a … Contact Sales for Splashtop splashtop sos unattended et Splashtop On-Prem will be. S or client ’ s computers Added to Splashtop SOS best value support... And remote support Premium, Splashtop Enterprise et Splashtop On-Prem the IT team uses Splashtop SOS App uses. Des heures de travail normales, avec un accès sans surveillance avec Splashtop App! From any device, attended and unattended support to their company ’ s computers install and their. S or client ’ s computers use a simplified version of this page instead gérés... Remote into a lab computer to support its customers ’ Windows PCs off..., Splashtop Enterprise de la présence de l'utilisateur final pour vous connecter à distance sans surveillance à Android disponible! Into a lab computer to support distance learning Splashtop Gateway 3.2.4 or higher ; the has... Are Splashtop remote support and Splashtop On-Prem looking to provide attended ( or on-demand ).... To access this Android device million – … unattended access to Android available in the following Splashtop solutions that unattended. Students to remote into a lab computer to support distance learning vous offrons meilleure! A … Contact Sales for Splashtop Enterprise et Splashtop On-Prem, see this article services d'assistance à! Zero touch deployment for unattended access, here are the instructions has privilege on attended support ; Usage flow mobile. We are working with M1 hardware to … Splashtop Streamer, pre-deployed on devices...

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